Client Experience Guide

See exactly what your clients see throughout their CertifID process, so you can answer or troubleshoot any questions they may have.

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Send Request

Send Request

Safely share your wiring instructions with your clients.

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Collect Request

Collect Request

Request and receive validated bank account details from your clients.

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Confirm Request

Confirm Request

Verify a recipient's identity and banking information before sending client funds.

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Match Request

Match Request

Verify a recipient’s physical ID or passport and compare the photo with a live selfie check.

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